What we do 🫶
At Eletive, our Customer Experience (CX) team is committed to guiding customers through every stage of their journey with our product. Whether it’s offering technical support, guiding them through onboarding, delivering management trainings, sharing best-practice advice, or support with strategic planning, our team ensures that our customers can fully leverage all that Eletive has to offer.
Our customers are the heart of our success, and the CX team plays a crucial role in delivering outstanding customer journeys. By closely collaborating with the Sales and Product teams, they drive our growing customer base.
And here’s our chance to brag! (😉) – our impressive G2 ratings gives insights to the tremendous work they do.
Fun-loving Gang! 💜
There are many ways to describe what everyday life feels like being a part of the CX team. But we believe it is best described by those who live in it, so we asked them to share their experiences.
Here is what they say
"It's a place where you can come as you are, knowing you'll be embraced for who you are and valued for your unique contributions." At its core, this team believes in sharing both the highs and lows—whether solving problems or celebrating victories, they always do it together.
This is a team who truly care about fostering thriving workplaces, driven by a genuine desire from within. Their unwavering focus is on the well-being of people. For the CX team, success is defined by the success of their customers.
There is room to grow here too, and both the team and management have your back. "Our managers go beyond being just leaders—they act as mentors, offering guidance while giving us the freedom to grow and spread our wings."
Do you want to join our journey?
Whether you are casually looking or actively looking for a new job opportunity - make sure to keep an eye out for our open roles regularly! You can keep yourself updated either through applying to one of our open roles directly, or by navigating to the Connect button and make yourself rememberable for future openings.
By joining this team - we can guarantee an exciting journey ahead, together with a bunch of fun-loving colleagues 🤩